This Privacy Policy describes how www.audioimperial.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual as “Personal Information.”
Below is more detail on what we collect and why.
Device Information
Examples of Personal Information collected:
Browser type, IP address, time zone, cookie information, pages or products viewed, search terms, and how you interact with the Site.
Purpose of collection:
To load the Site correctly, improve performance, and analyze usage to optimize our services and user experience.
Source of collection:
Collected automatically using cookies, log files, web beacons, tags, or pixels (including tools such as Google Analytics, Google Tag Manager, and similar technologies).
Disclosure for business purposes:
Shared with service providers such as Shopify, Stripe, PayPal, and analytics/marketing platforms as needed to operate the Site.
Order Information
Examples of Personal Information collected:
Name, billing address, shipping address, payment details (including credit card information processed securely via Visa, Mastercard, American Express, Discover, PayPal, and other payment gateways), email address, and phone number.
Purpose of collection:
To process orders, arrange shipping, provide invoices and confirmations, communicate with you, and help prevent fraud or risk. We may also use this information, where permitted, to send updates or offers related to our products.
Source of collection:
Collected directly from you during checkout or account creation.
Disclosure for business purposes:
Shared with Shopify, Stripe, PayPal, and other fulfillment, shipping, or sales channel partners required to complete your order.
Customer Support Information
Examples of Personal Information collected:
Information you provide when contacting customer support (such as messages, contact details, and order-related information).
Purpose of collection:
To provide assistance, respond to inquiries, and resolve issues related to orders or services.
Source of collection:
Collected directly from you.
Disclosure for business purposes:
Shared with internal systems and service providers necessary to respond to support requests.
Sharing Personal Information
We share your Personal Information with trusted service providers to operate our business and fulfill orders. For example:
- We use Shopify to power our online store. You can read more here: https://www.shopify.com/legal/privacy
- We may share information to comply with legal obligations, enforce our policies, respond to lawful requests, or protect our rights.
Behavioral Advertising
We may use your Personal Information to provide targeted advertising or marketing communications that may be relevant to you.
Examples include:
- Google Analytics for understanding website usage
Privacy: https://policies.google.com/privacy
Opt-out: https://tools.google.com/dlpage/gaoptout
We may share data about your browsing activity, purchases, and interactions with advertising partners using cookies or similar technologies.
For more information about targeted advertising, visit:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
Opt-out options:
- Facebook Ads: https://www.facebook.com/settings/?tab=ads
- Google Ads: https://www.google.com/settings/ads/anonymous
- Bing Ads: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
- DAA Opt-out: http://optout.aboutads.info/
Using Personal Information
We use your Personal Information to:
- Process and fulfill orders
- Provide customer support
- Process payments
- Arrange shipping and delivery
- Communicate updates, offers, and service-related information
Lawful Basis (GDPR)
If you are located in the European Economic Area (EEA), we process your Personal Information under the following lawful bases:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- Protection of vital interests
Retention
We retain your Personal Information for as long as necessary to fulfill orders and provide services, unless you request deletion, subject to legal or regulatory requirements.
Automated Decision-Making
We do not use fully automated decision-making that has a legal or significant effect on customers.
However, our service providers (including Shopify) may use limited automated systems to help detect fraud or suspicious activity, such as temporary IP or payment risk checks.
Selling Personal Information
We do not sell Personal Information as defined by applicable privacy laws, including the California Consumer Privacy Act (CCPA).
Your Rights
GDPR Rights (EEA Residents)
You have the right to:
- Access your Personal Information
- Request correction or deletion
- Request data portability
- Object to processing
To exercise these rights, contact us using the information below.
CCPA Rights (California Residents)
You have the right to:
- Request disclosure of Personal Information collected
- Request deletion of Personal Information
- Request correction of inaccurate data
- Opt out of certain data sharing (where applicable)
You may also designate an authorized agent to submit requests on your behalf.
Cookies
We use cookies to improve your browsing experience, analyze site traffic, and support advertising and functionality.
Cookies may include:
- Store functionality cookies (cart, checkout, login, session data)
- Analytics cookies (site usage and performance tracking)
- Marketing cookies (advertising and remarketing tools)
You can manage cookies through your browser settings. Disabling cookies may affect site functionality.
Do Not Track
We do not alter our data collection practices when we detect “Do Not Track” signals from browsers due to lack of industry standardization.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email address] or by mail using the details provided below:
NMG Express LLC, 4809 Laddie Ct, Orlando FL 32821, United States
Last updated: 05/15/2026
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: [[https://ico.org.uk/make-a-complaint/]
Please contact us at support@audioimperial.com for any additional inquiries.