Product Specifications &
Technical Accuracy Policy
How Audio Imperial sources, verifies, and presents the technical specifications, measurements, and performance claims for every amplifier, DAC, streamer, speaker, and turntable we sell.
Why We Publish This Policy
Audio Imperial sells precision electronics — amplifiers, DACs, music streamers, speakers, and turntables — where a single number, such as wattage, frequency response, or driver size, can be the deciding factor in a customer's purchase. This policy explains exactly where our specifications come from, how we keep them accurate, what to do if you ever spot something that looks wrong, and how we correct it.
Every specification, dimension, weight, connector type, and performance figure listed on an Audio Imperial product page is intended to accurately reflect the corresponding manufacturer's published documentation for that exact model and finish. We do not estimate, guess, or invent technical figures, and we do not alter a manufacturer's stated specifications to make a product appear more capable than it is.
This policy applies to every product listed at audioimperial.com, across all five of our categories: Amplifiers & Receivers, DACs, Music Streamers, Speakers, and Turntables, and is provided in the interest of full transparency for shoppers, in line with U.S. consumer protection law and truth-in-advertising standards.
Where Our Product Information Comes From
As an authorized dealer, we do not write specifications from scratch. Every figure published on our site is sourced through one of the following channels, in order of priority.
1. Official Brand Datasheets
Specification sheets, owner's manuals, and technical documentation published directly by Audiolab, Cyrus, Dual, Mission, Q Acoustics, and Violectric.
2. Manufacturer Distributor Feeds
Product data, images, and descriptions supplied to us directly by the brand or its authorized U.S. distributor for catalog and e-commerce use.
3. Verified Brand Websites
The brand's own official website, used to confirm or fill in details when a figure is not included in the distributor feed for a specific model or finish.
4. Internal QA Review
Before publishing, our team cross-checks model numbers, finishes, and key figures against the manufacturer source to catch copy or formatting errors.
We do not use: third-party marketplace listings, AI-generated guesses, unofficial fan sites, or specifications carried over from a different model, color, or regional version of a product as a source for the figures we publish.
What This Policy Covers
“Product specification” means any factual, measurable, or technical claim we display about an item. For our catalog, this includes the items below.
| Power & Electrical | Output wattage (RMS), impedance ratings, input voltage, power consumption, and amplifier configuration (e.g., 2-channel, integrated). |
| Audio Performance | Frequency response range, signal-to-noise ratio, total harmonic distortion (THD), DAC chipset model (e.g., ESS SABRE), and supported audio formats/resolutions. |
| Connectivity | Input and output types and counts (RCA, XLR, optical, coaxial, HDMI), Bluetooth and Wi-Fi support, network streaming protocols (e.g., BluOS), and phono stage availability. |
| Mechanical & Build | Driver sizes and types (e.g., bass, tweeter), turntable drive type (belt-drive or direct-drive), tonearm and cartridge details, and cabinet/finish materials. |
| Physical Dimensions | Height, width, depth, and weight of the unit, listed in the units provided by the manufacturer (commonly inches/pounds or centimeters/kilograms). |
| Included Items & Warranty | What ships in the box, included accessories, and the length and type of manufacturer warranty coverage that applies to the specific model purchased. |
| Compatibility | Stated compatibility with specific apps, ecosystems, streaming services, or other hardware, exactly as represented by the manufacturer. |
How We Keep Listings Accurate
We take the following concrete steps on every product page to reduce the risk of inaccurate or misleading technical information.
Reasonable Limitations You Should Know About
We want to be transparent about the natural limits of any specifications-based listing, so there are no surprises after you order.
Reporting an Inaccurate Specification
If you believe a specification, dimension, image, or claim on any of our product pages is incorrect, outdated, or inconsistent with the manufacturer's documentation, please tell us. We review every report.
Submit a Correction Request
Email our support team with the details below, or call us during business hours. Our goal is to acknowledge every accuracy report within 1 business day and resolve confirmed errors on the listing within 3–5 business days.
Send your report to support@audioimperial.com with the subject line “Specification Correction Request.” You can also reach us by phone at +1 888-865-1086.
The Laws That Govern This Policy
This policy is maintained in line with the federal and state laws that govern truthful advertising and accurate product representation for U.S. retailers.
Applicable Laws
| FTC Act | 15 U.S.C. § 45 — prohibits unfair or deceptive acts, including false or misleading product descriptions and specifications. |
| FTC Guides Concerning Use of Endorsements | 16 C.F.R. Part 255 — relevant where manufacturer claims or performance statements are repeated in our marketing. |
| FTC Textile & Energy Labeling Rules | Apply where relevant labeling requirements exist for electronics; we rely on manufacturer compliance for any required labeling. |
| Magnuson-Moss Warranty Act | 15 U.S.C. § 2301 et seq. — governs how written warranty terms must be represented to consumers. |
| Florida Statutes Ch. 501 | Florida Deceptive and Unfair Trade Practices Act — state-level prohibition on misleading product claims. |
Business Identity
| Legal Business Name | NMG Express LLC |
| Trading Name | Audio Imperial |
| Business Structure | Limited Liability Company (LLC), State of Florida |
| Registration Number | L22000078949 |
| EIN | 88-0909093 |
| Registered Address | 4809 Laddie Ct, Orlando, FL 32821, USA |
| Phone | +1 888-865-1086 |
| support@audioimperial.com | |
| Service Area | Ships within the United States only |
| Effective Date | June 26, 2026 |
| Last Updated | June 26, 2026 |
Read This Alongside Our Other Policies
This policy works together with the rest of our store terms. We recommend reviewing all of them before placing an order.
Talk to a Real Person
If you would like clarification on any product's specifications before you buy, our team can check the manufacturer documentation with you directly.
Spotted a Spec That Looks Off?
Tell us which product and which figure — we'll check it against the manufacturer's documentation and correct it quickly if needed.
Report a Correction