Consent to Electronic Communications
This policy explains how Audio Imperial communicates with you electronically, what you are agreeing to when you shop with us online, and how you can change your mind at any time.
Why We Ask for Your Consent
Audio Imperial (operated by NMG Express LLC) is an online-only retailer. Because we do not have a physical storefront where you can sign paperwork in person, almost every part of your shopping experience — from receiving an order confirmation to getting a response from our support team — happens through electronic channels such as email, SMS (if you opt in), and the content displayed on our website. This page describes exactly what that means, what you are agreeing to, and the choices you have.
By creating an account, placing an order, signing up for emails or SMS, contacting our support team, or otherwise using audioimperial.com, you agree to receive certain communications from us electronically instead of on paper. We have written this policy in plain language, without legal jargon, so that you understand precisely what you are consenting to before you do it.
This policy is provided in accordance with the U.S. Electronic Signatures in Global and National Commerce Act (E‑SIGN Act, 15 U.S.C. § 7001 et seq.) and the Uniform Electronic Transactions Act (UETA) as adopted in Florida and other U.S. states. These federal and state laws give electronic records and electronic signatures the same legal weight as paper documents and handwritten signatures, provided that you have given informed consent — which is exactly what this page is designed to obtain and document.
What We Mean by “Electronic Communications”
When this policy refers to an “electronic communication,” it means any disclosure, notice, record, agreement, or message that we deliver to you in digital form rather than printed on paper. For Audio Imperial, that includes the items below.
Order & Account Emails
Order confirmations, payment receipts, shipping and tracking updates, delivery notices, and account-related messages such as password resets.
Policy & Legal Notices
Updates to our Terms of Service, Privacy Policy, Refund Policy, Shipping Policy, and any notice we are legally required to give you about your order or account.
Customer Support Replies
Responses to questions you send us by email, the website contact form, or live chat, including warranty, returns, and technical support correspondence.
Optional SMS Updates
If you separately opt in at checkout or through a sign-up form, order and shipping text messages sent to the mobile number you provide. SMS is never required to shop with us.
Marketing Emails
Product announcements, restock alerts, and promotional offers — sent only if you have subscribed, and stoppable at any time using the unsubscribe link in every email.
On-Site Disclosures
Pricing, product descriptions, availability, financing terms, and shipping costs displayed to you directly within the audioimperial.com website at checkout.
How and When You Give Your Consent
You are not asked to sign a separate form for this policy. Instead, consent is given through specific, clearly labeled actions you take on our website. Each of the following actions constitutes your affirmative consent to receive the related electronic communications.
Important: Some communications — such as your order confirmation, shipping notice, and any legally required notice about your purchase — are necessary to complete a transaction with us and cannot be opted out of while your order is active. Only optional marketing emails and SMS messages can be turned off without affecting your order.
What You Need to Receive and Read Our Communications
To receive, open, and retain our electronic communications, you will need the following. Please confirm you have access to these before agreeing to electronic delivery.
A Valid, Active Email Address
One that you check regularly and that can receive messages from support@audioimperial.com without being blocked by spam filters.
An Internet-Connected Device
A computer, tablet, or smartphone with a current, supported web browser capable of displaying our website and opening standard email and PDF files.
A Mobile Number (SMS Only)
Required only if you choose to opt in to text message updates. Standard message and data rates from your carrier may apply.
The Ability to Save or Print
The ability to download, save, or print emails and on-screen disclosures for your own records, since we do not automatically mail paper copies.
You Can Withdraw Consent or Request Paper at Any Time
Giving electronic consent is never permanent or irreversible. You may change your preferences whenever you like, free of charge, using any of the methods below.
Unsubscribe From Marketing
Click the “unsubscribe” link found at the bottom of every marketing email. This takes effect immediately and does not affect order-related emails.
Stop SMS Messages
Reply STOP to any text message you receive from us, or contact our support team and ask to be removed from SMS updates.
Request a Paper Copy
Email or call us and ask for a paper copy of any electronic record, such as a receipt or policy document. We may charge a reasonable fee to cover printing and postage, which we will disclose before sending.
Withdraw Consent Entirely
Contact us to withdraw your consent to electronic communications generally. Please note this may delay or prevent us from completing any order already placed, since electronic delivery is part of how transactions are processed.
No penalty for withdrawing consent: Choosing to withdraw consent or unsubscribe will never affect your ability to shop with us in the future, your existing warranty rights, or any return or refund you are otherwise entitled to under our Return & Refund Policy.
The Laws That Govern This Policy
Audio Imperial designed this policy to comply with the federal and state laws that specifically govern electronic communications, electronic signatures, and commercial messaging in the United States.
Applicable Laws
| E-SIGN Act | 15 U.S.C. § 7001 et seq. — gives electronic records and signatures the same legal effect as paper, subject to consumer consent. |
| UETA | Uniform Electronic Transactions Act, as adopted under Florida law — governs the validity of electronic contracts and records. |
| CAN-SPAM Act | 15 U.S.C. § 7701 et seq. — requires accurate sender information, a clear subject line, and a working unsubscribe link in every marketing email. |
| TCPA | 47 U.S.C. § 227 — requires prior express written consent before sending automated or marketing text messages, and a free way to opt out. |
| FTC Act | 15 U.S.C. § 45 — prohibits unfair or deceptive practices, including misleading electronic disclosures. |
| Florida Statutes Ch. 501 | Florida Deceptive and Unfair Trade Practices Act — state-level consumer protection applicable to NMG Express LLC as a Florida-registered company. |
Business Identity
| Legal Business Name | NMG Express LLC |
| Trading Name | Audio Imperial |
| Business Structure | Limited Liability Company (LLC), State of Florida |
| Registration Number | L22000078949 |
| EIN | 88-0909093 |
| Registered Address | 4809 Laddie Ct, Orlando, FL 32821, USA |
| Phone | +1 888-865-1086 |
| support@audioimperial.com | |
| Service Area | Ships within the United States only |
| Effective Date | June 26, 2026 |
| Last Updated | June 26, 2026 |
Read This Alongside Our Other Policies
This Consent to Electronic Communications page works together with the rest of our store policies. We recommend reviewing all of them before placing an order.
Talk to a Real Person
If anything in this policy is unclear, or you would like to change how we communicate with you, our team is ready to help during business hours.
Have a Question About How We Reach You?
Our support team can walk you through your communication preferences, update your contact details, or process an opt-out request in minutes.
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